Week5 (starting 12 Nov 07)

Week 5 is self directed learning week and I have plan for you to learn 2 very simple quality tools : Pareto Chart and Cause-n-Effect Diagram. The study materials are already posted to our eLearning portal and you are to complete 2 simple exercises. I have shown below the answer to the exercise for Pareto chart. So can you derive what should be the most critical review defects to look into immediately? As for the exercise for Cause-n-Effect Diagram, I will revie your submissions and published one for your reference.